Crystal Smith was 19 when she disappeared from Kenner, Louisiana, in July 2014. She was last seen at the Travel Inn in the 2200 block of Veterans Boulevard. Reports give only a vague timeline for that month and do not describe what led her to the motel or what happened after she was seen there.

At the time of her disappearance she was described as a white female, black hair, brown eyes, about 5 feet 2 inches tall and 150 pounds, with a birthmark on her right arm. She was last seen wearing a black jacket, pink pants, and gold sandals. The Kenner Police Department handled the case under agency number G81298-14, but public details about leads or persons of interest are scarce and the case has grown cold.