Chrystal Snow, 38, was found dead in the bathroom of her master bedroom early on July 2, 2024, at her home west of Pagosa Springs. A 911 call from her phone recorded only faint breathing before deputies arrived; Snow had sustained multiple gunshot wounds to her arm, chest, and leg. A neighbor reported hearing gunfire and seeing a vehicle speed away with the passenger door open.

Snow worked as a family services director for the Pagosa Community Initiative and was remembered as devoted to her community and family. Her personal life had been troubled: she had obtained restraining orders against her estranged husband, Charles Christopher Martinez, and their 17-year-old son, Hevon Martinez, and was preparing to seek sole custody of her younger son the day she was killed. The night before the killing she had been messaging with Charles Martinez about custody.

The Colorado Bureau of Investigation led the probe. Investigators focused on the estranged husband and the teenage son; Hevon Martinez was later identified as a suspect during juvenile proceedings. Snow’s 5-year-old son was reported missing after the homicide and was found safe nine days later. In late October 2024, both Charles Martinez, 43, and Hevon Martinez were arrested and charged with first-degree murder; the teen is to be charged as an adult. Does anyone have information about Snow’s movements or contacts in the days before July 2?