Pierrette Bouffard was 40 when she vanished from the Saint-Romuald sector of Lévis on January 9, 1997. She was described as a white female with blue eyes and gray, wavy hair, five feet four inches tall, about 142 pounds, and walking with a slightly hunched back. On the day she disappeared she was reportedly wearing a nylon blue coat and long black or brown leather boots. Pierrette lived with a mental handicap but was autonomous when taking her medication and had not shown signs of suicidal intent.

The case grew cold for years until November 2022, when a cousin who worked at Cité de la Santé in Laval reported seeing a woman strongly resembling Pierrette at the hospital on multiple occasions between 2016 and 2019. Lévis police reopened the investigation, set up a command post at the hospital and distributed photos and information to hospital staff and visitors; an email was also sent to 8,000 employees. Some new information was collected but the identity of the woman seen and Pierrette’s whereabouts remain unresolved.

Did anyone who worked at or visited Cité de la Santé between 2016 and 2019 see a woman matching Pierrette’s description?