In the winter of 1996, 32-year-old Robby Ann Hughes Floyd loaded boxes into a blue van on Winter Park Drive in Fayetteville, North Carolina, and left with three children — Sarena Glenn and four-year-old twins Brent and Brenttany Hughes — and her younger sister, Jennifer Hughes. Robby told a neighbor she was going to Alabama to care for her ailing father and introduced an unknown woman as her mother; Robby’s actual mother later said she had not been to her daughter’s home in years. Her husband, Jason Floyd, and their shared son were left behind.

The family was not reported missing until August 1998. Jason said Robby had phoned after leaving North Carolina to say they reached Sylacauga, Alabama, and were staying in a motel, but relatives in Alabama said they never arrived. There has been no activity on any of the five Social Security numbers, Robby’s driver’s license has expired, and the blue van was never registered. Reports over the years have conflicted about whether the family was hiding or simply disappeared; the twins had a heart condition requiring ongoing care.

Multiple key facts remain unresolved — who was the woman introduced as Robby’s mother, where the family intended to go, and what happened after they left Fayetteville. If anyone knew Robby, her children, Jennifer Hughes, or their movements in late 1996, please share what might help the investigation.