On the evening of March 2, 1998, 19-year-old Suzanne Lyall, a sophomore at the State University of New York at Albany, finished a shift at Babbage’s in Crossgates Mall and boarded a Capital District Transportation Authority bus about 9:20 p.m. A classmate later reported seeing her get off at the Collins Circle stop on campus around 9:45 p.m., a short walk from her dorm; she was never seen or heard from again.

Suzanne was wearing a long black trench coat, a black shirt, blue jeans, and carrying a black book bag. The next morning she missed a midterm; her family reported her missing and initially met suggestions that she might have taken an unannounced trip, which they said was out of character. That afternoon her debit card was used to withdraw $20 from a Stewart’s Shops ATM using the correct PIN on the first try, a PIN reportedly known only to Suzanne and her boyfriend.

No trace of Suzanne has been found despite searches and ongoing investigation; no arrests have been announced. Her parents later helped found the Center for Hope and advocated for changes in how missing young adult cases are handled. Did anyone on or near the SUNY Albany campus see Suzanne on the evening of March 2, 1998, or have information about the ATM withdrawal?