Heidi Allen was 18 when she vanished from the D&W Convenience Store in New Haven, New York, on the morning of April 3, 1994. She had opened the store around 5:45 a.m. and was working alone. The last recorded sale was at 7:42 a.m.; about 8:15 a.m. a passerby found the store open but unattended. Heidi’s jacket, purse, car keys and her maroon station wagon were all left behind, which led investigators to treat her disappearance as a likely abduction.

Two brothers, Richard and Gary Thibodeau, were charged in connection with the kidnapping. Richard, identified as the last known customer, was acquitted; Gary was convicted in 1995 and received a 25 years to life sentence. Despite extensive searches and later digs, Heidi’s remains have never been found. She had been studying human services at Onondaga Community College and hoped for a career in education or counseling. Her family and community continue to seek answers and closure.

If anyone knew Heidi, remembers that morning at the D&W, or has information that could help, please share what you know.