Neilsa Gerena, 33 when she vanished in the winter of 1999, was last seen at her Philadelphia home in December of that year; the exact date is not known. Family members report no contact with her since that last sighting, and the Philadelphia Police Department lists the case as open.

At the time she disappeared Neilsa was described as 5 feet 2 inches tall, about 140 pounds, with black hair, brown eyes and a split right earlobe. She has several tattoos: Gina on her left wrist, Pito on her right wrist and another Pito on her left calf. What she was wearing or what belongings she had when she left are unknown.

The official missing-person report was not filed until November 26, 2013, many years after she was last seen, and few public leads are available. Does anyone have memories of Neilsa, her last known address, or information that could help resolve this case?