She is described as 5 feet 7 inches tall, 119 pounds, with short cropped brown hair, green eyes, and wearing a plain gold wedding ring; no scars, marks, birthmarks, or tattoos are listed.

Family accounts say her husband, David L. Smith, had been on a business trip the weekend before her disappearance and returned to find unfamiliar men’s boxer shorts, an event that led to a tense conversation on June 5. Neighbors reportedly saw Carol watering plants at about 7:15 a.m. the next morning, a moment later treated as the last outside sighting. She was reported missing by a neighbor on June 24, 1994; family members from Maryland traveled to Roanoke County while police investigated.

If anyone knew Carol, her routines, or saw her in Roanoke in late May or June 1994, any information could be valuable.