Norma Iris Roman, recorded as born in 1967 and 33 years old when she vanished, was last seen in Chicago, Illinois, on March 13, 2001. She was also known by the alias Nancy Santiago and was reported to have been at a bar that day; beyond that, details of her final movements are sparse. The Chicago Police Department lists her as an endangered missing person and the investigation is open.

Norma is described as Hispanic and White/Caucasian, with black hair and hazel eyes, standing between 5 feet 8 inches and 5 feet 9 inches and weighing about 165 to 180 pounds. She has a tattoo of the name Raul with a small heart on her left shoulder and a Caesarean section scar. Her daughter and other family members have been searching for answers since she disappeared.

Very little is publicly known about what happened after she was seen at the bar, and the case has been documented by missing persons organizations to try to generate leads. If anyone knew Norma, used the name Nancy Santiago, or saw her in Chicago around March 13, 2001, please come forward with information.